Privacy Policy

Privacy Policy

This page explains how LiangBoss / ChinaCarExport collects, uses and protects customer information when you visit our website, submit a sourcing request, register an account or use online chat.

Information we collect

Name or company name
Email address
Phone number
WhatsApp / Telegram contact
Country and city
Vehicle model, budget, quantity and destination port
Viewed vehicles and vehicle inquiry records
IP address, visit time, traffic source and device information
Online chat content

Why we collect it

  • Reply to customer inquiries
  • Recommend suitable vehicles
  • Follow up sourcing requests
  • Identify customer country and language
  • Measure Google, Facebook, WhatsApp, TikTok and other channels
  • Improve website experience and service quality
  • Prevent spam, abnormal visits and malicious crawling

AI chat and customer leads

Our website may use AI chat to help answer vehicle inquiries and organize sourcing needs from conversations, such as model, budget, quantity, destination port and intent level. This information is used only for business follow-up and customer service.

AI chat assists replies and lead organization. It does not represent final quotation, contract commitment, customs clearance commitment or import eligibility confirmation.

Third-party services

  • Google Analytics: website analytics
  • Google Ads: conversion tracking
  • Facebook Pixel: advertising performance tracking
  • TikTok Pixel: advertising performance tracking
  • Bing / Microsoft Ads: advertising performance tracking
  • WhatsApp: customer communication
  • Email services: sending and receiving customer information
  • AI services: customer support and lead organization

What we do not do

We do not sell customer personal information, publicly expose contact details, or provide customer conversations to unrelated third parties. We also do not make payments, customs declarations or import filings on behalf of customers without authorization.

Customer rights

Customers may contact us by email to request access, correction or deletion of contact information and sourcing request records. To protect customer data, we may need to verify identity and inquiry details first.

Contact email:xiangliang251@gmail.com

Policy updates

We may update this policy when our business, legal requirements or website functions change. Updates will be posted on this page.

Questions?

Contact us if you want to know how your information is used for sourcing follow-up.

Contact us